Job Description

Credence focuses on increasing AT&T's retail services and performance. We are a sales and customer acquisition company that is designed to implement effective sales and customer service strategies to connect customers with AT&T's products and services. We are looking to bring on a Cellular Sales Associate who will work with our customers in retail settings to provide them with cellular services. Our Cellular Sales Associate focuses on the convenience for our customers, understanding that new products are always hitting the market, but our customers may not understand the benefits or perks available to them. The Cellular Sales Associate will work closely with customers to address their questions and process new cellular services to provide them with the latest technology and phones.

As a Cellular Sales Associate, our company will provide training to equip you with the skills and knowledge necessary to succeed. The Cellular Sales Associate will enjoy working with customers and be comfortable working within a retail environment.

Cellular Sales Associate Day To Day:

• Proactively engage with customers within our retail stores to identify customers' cellular needs and recommend tailored AT&T cellular solutions, including mobile plans, devices, and accessories
• Conduct in-depth product sales demonstrations, highlighting key features and benefits of AT&T's latest technology, showcasing all the benefits and features 
• Work with customers to process sales orders for them on the new cellular services they have decided to purchase
• Effectively manage the entire sales cycle for our retail customers, from initial contact, during the sales process, to post-sale follow-up, ensuring a seamless customer experience
• Achieve and exceed monthly sales targets by consistently delivering exceptional customer service and driving product awareness 
• Collaborate with Cellular Sales Associate team members to foster a positive and high-performing retail sales environment
• Participate in ongoing training and skill development to enhance product knowledge and sales strategies
• Maintain a pristine and organized sales floor, ensuring all displays are current and inviting

Cellular Sales Associate Qualifications:

• 1-2+ years of experience in sales and customer service is preferred
• Exceptional communication skills to work with our customers in-store 
• A natural curiosity and passion for technology, particularly mobile devices and cellular services
• Problem-solving abilities and a keen eye for detail
• Excellent time management and organizational skills

Cellular Sales Associate Benefits:

• Opportunities for continued skill advancement within a growing technology and sales-focused company
• A dynamic and supportive team culture that celebrates success and diversity
• Exclusive insights on AT&T products and services are available to educate customers on the benefits
• Regular team-building activities to expand the company culture

A paycheck you can count on, and commissions that go as far as your ambition. Compensation is based on an hourly wage and commissions earned with every sale. Average total compensation is reflected in the estimated earnings

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