Job Description
BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred, but is not required
Windows 11 ONLY – No Chromebooks or Apple (Macs) allowed
16 GB RAM PC (Preferred)
Dual monitors
Noise-canceling USB headset
Hardwired internet connection (Ethernet; No Wi-Fi)
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
You can create your work schedule to fit your needs, whether you want a full-time or part-time schedule
You have the opportunity to receive performance-based compensation or other incentives
You can work remotely
Job Description Job Description This posting will remain open until 30 applications are received. Please apply immediately as this recruitment may close at any time. Preferred Qualifications: Valid Special Education license from the Hawaii Teacher Standards Board...
...quality behavioral healthcare. Seeking work life balance. Interested in... ...professionally. Working from your home or office Wanting to part of a community What we offer Therapists... ...~401K with 4% match ~ Part-time and full-time options ~ CEUs ~ Paid...
...Protect Consumers & Join Our Dynamic Team! The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the Investigations Supervisor (Investigator 4) position. This role is within the Legal Affairs Division and is based out of our Tumwater Office....
...Divisional Music and Worship Arts Director Job Category : Ministries & Related Programs/Youth Programs Requisition Number :... ...directed Other related duties as required EDUCATION AND EXPERIENCE: Bachelors degree in music or music education preferred At...
...Overview Dental Office Manager "Open Up" to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us...