Customer Service Specialist Job at Sorara Outdoor Living USA, Inc., Issaquah, WA

WFFOMjFwbENoUVpIbVBkTHpkSW1aUEFDd1E9PQ==
  • Sorara Outdoor Living USA, Inc.
  • Issaquah, WA

Job Description

Job Details

  • Job Title: Customer Service Specialist
  • Location: 1445 Northwest Mall Street, Suite 1, Issaquah, WA 98027 (On-site)
  • Job Type: Full-Time
  • Pay Structure: Hourly rate with full company benefits

Job Description

We are seeking a detail-oriented, customer-focused Customer Service Specialist to deliver outstanding support to our clients. In this role, you will handle customer inquiries, resolve issues efficiently, and ensure customer satisfaction throughout the entire service process.

Key Responsibilities

  • Respond promptly and professionally to customer inquiries via phone, email, and chat
  • Provide accurate information about products, services, and order status
  • Handle and resolve customer complaints, returns, and other issues
  • Record and track customer interactions in our CRM system
  • Collaborate with other teams to ensure seamless customer support
  • Identify and suggest process improvements based on customer feedback

Requirements

  • Proven experience in a customer service role
  • Excellent communication and interpersonal skills
  • Strong attention to detail and problem-solving abilities
  • Comfortable using CRM systems and Google Workspace tools
  • Ability to manage multiple tasks and priorities in a fast-paced environment
  • Fluency in French is extra
  • Friendly, professional, and customer-oriented attitude

Why Join Us?

  • Be part of a growing, customer-centric company
  • Supportive and dynamic team environment
  • Opportunities for growth and advancement
  • Full-time position with comprehensive company benefits package
  • Competitive hourly compensation

Job Tags

Hourly pay, Full time,

Similar Jobs

Presbyterian Healthcare Services

Certified Occupational Therapist Assistant (COTA) - Outpatient - Southern Job at Presbyterian Healthcare Services

 ...Occupational Therapist Assistant (COTA) works under the supervision of a Physical Therapist to provide therapeutic interventions aimed at...  ...the supervision of an Physical Therapist, the Occupational Therapy Assistant (COTA) applies a variety of therapeutic interventions... 

Johnson Security Bureau, Inc.

Airport Security Guard - All Shifts Available Job at Johnson Security Bureau, Inc.

 ...About ROC Airport: ROC serves over 2.6 million passengers annually and operates 21 gates with major carriers like JetBlue, Delta, United, Southwest, and more. The airport runs as an Origin & Destination facility, with peak activity during early morning departures and... 

ektello

Marketing Project Manager Job at ektello

 ..., Dental, Vision, 401k (no match), PTO, Holiday Pay Position Summary Under the direction of the Manager of Brand and Creative Services, the Marketing Project Manager provides planning/executing projects related to brand/marketing campaigns and corporate areas. Provides... 

Salvation Army Tucson

Divisional Music and Worship Arts Director (San Francisco) Job at Salvation Army Tucson

 ...Divisional Music and Worship Arts Director Job Category : Ministries & Related Programs/Youth Programs Requisition Number :...  ...directed Other related duties as required EDUCATION AND EXPERIENCE: Bachelors degree in music or music education preferred At... 

United Parcel Service

Seasonal Warehouse Worker - Package Handler Job at United Parcel Service

Seasonal Warehouse Worker - Package Handler at United Parcel Service summary: Seasonal Warehouse Workers at UPS are responsible for loading and unloading packages from trailers and delivery trucks in a fast-paced environment. The role requires physical stamina, the ...