Job Description

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Location: Peachtree Corners, GA or Sunnyvale, CA

This Data Scientist will focus on solving our most complex and pressing business problems. They will work to deeply understand the business and its vast and varied datasets and develop and execute realistic, sophisticated research plans, leveraging advanced statistics, machine learning, and other quantitative approaches to derive new, compelling insights. They will have the opportunity to work creatively with a team of mixed disciplines, including other data scientists, and see their work used to guide critical business decisions and enable the growth of our Digital business unit.

The Data Science team at Intuitive works with business partners across the company. Our work is very iterative, very collegial, and requires outstanding communication skills. It requires a personality that is inquisitive and collaborative, and can communicate exceptionally well with non-data-scientists to demonstrate the true value of the work. This Data Scientist must have a proven track-record of insight generation from data, extreme curiosity of the unexplored or unexplained, great attention to detail, no fear of incomplete or messy data, and, most importantly, a passion to improve patient outcomes.

Essential Job Duties

• Conduct research using a variety of datasets and statistical and mathematical techniques to answer complex questions and deliver value to the Digital business unit and other departments.
• Develop a close working relationship with business partners, Digital stakeholders, and the members of the Data Science team.
• Present and discuss findings to Digital leadership in a collaborative, iterative and sometimes unscripted environment, as well as in more formal settings.
• Deeply understand the customer journey for our varied customers. Understand the sale of $2M+ surgical systems, and of the consumables that work with them; understand the partnership between Intuitive Surgical and a surgeon as that surgeon decides to adopt the technology.
• Build data foundations and develop models that attempt to explain, for example, variance in the behavior of surgeons. Collaborate with the team in developing testable hypotheses.
• Develop statistically driven insights therefrom, that give Digital leadership and others potent insights by which they better understand factors affecting our business, and from which they may make critical business decisions.
• Apply advanced statistical and predictive modeling techniques to measure product impact and surgeon learning curves.
• Use domain knowledge and statistical expertise to design scientifically rigorous prospective and retrospective studies.
• Create and automate powerful yet digestible visualizations to enable unaided consumption by business partners.
• Build and help operationalize predictive models for internal use.
• Identify gaps in data capture or data quality, and surface the value attached to filling those gaps.
• Collaborate with fellow data scientists on our team. Collaborate with various other teams for cross-domain analytics.
• Be a champion of a data-driven decision-making culture and lead by example.

Qualifications

Required Skills and Experience

• Demonstrated ability to trust, and to be trusted. Unimpeachable character.
• Demonstrated ability to think analytically and use sound judgment; capability to build solutions and solve problems while displaying excellent critical thinking.
• Strong communication skills, both oral and written, appropriate for engaging deeply with other teams and leaders and persuading, including presentation skills a data storytelling. An ability to be succinct, summarize at the appropriate level, and make executives and other non-data-scientists understand complex technical concepts.
• Demonstrated track record of intellectual curiosity and initiative. Willingness and ability to guide a business partner to translate their business problem into a testable hypothesis. Demonstrated track record of "looking under rocks" and analyzing data in novel ways to get to hidden insights. A penchant for asking why, over and over again.
• An interest and capacity to quickly learn the business of medical robotics through immersion in clinical, financial, and technical training - an interest and desire to learn this space are a must.
• A natural affinity towards collaboration, and a willingness to do whatever it takes to solve the problem.
• Strong knowledge of data science concepts (predictive modeling, regression analysis, control groups, etc.) applied to business problems. Strong knowledge of statistical methods and applications. Ability to understand cohort analysis beyond "averages".
• Proficiency with programming and data mining/visualization tools such as Python, R, Tableau, SQL, SAS/JMP, or SPSS. Tableau experience is strongly desired. Accuracy and attention to detail are essential.
• Proven experience gaining command of rich, varied datasets, including incomplete or messy data, while making solutions repeatable and defensible.
• Strong organizational skills. Ability to meet deadlines in a changing environment and perform multiple tasks effectively, independently, and concurrently.

Required Education and Training

• Master's degree in Mathematics, Statistics, Operations Research, Computer Science, Data Science, or a related field with 3+ years in a similar role, or a bachelor's degree with 5+ years.

Preferred Skills and Experience

• A background in healthcare and familiarity with soft tissue surgery, hospital operations, and/or the medical device industry.
• Experience using Data Build Tool or similar data engineering tools.
• Experience with software development lifecycle and version control tools.
• Knowledge of and experience applying specialized machine learning and statistical techniques (e.g. structural causal models, reinforcement learning, representation learning).

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target salary ranges are listed.

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