Job Description

AutoTune is looking for a creative, data-savvy Email Marketing Manager (Contract) to lead our email and lifecycle strategy using Customer.io. You'll be responsible for developing, executing, and optimizing campaigns that engage music creators across their journey-from sign-up to superfan.

This is a high-impact, hands-on role where you'll collaborate across product, marketing, and creative to build emails that educate, convert, and retain our global user base.

Responsibilities

Strategy & Planning

• Support optimization and own execution of the email marketing roadmap, including lifecycle, onboarding, retention, and reactivation journeys.
• Help the growth team define and manage audience segmentation, journey mapping, and personalization strategies.
• Partner with Product Marketing and Growth on key launches, campaigns, and promotions.

Execution & Management

• Build and manage email campaigns and automated workflows in Customer.io.
• Write or edit email copy; collaborate with design for visual assets.
• Manage campaign QA, scheduling, and list health.

Optimization & Reporting

• Monitor performance metrics: open rates, CTR, conversions, churn, and ROI.
• Run A/B tests on subject lines, copy, timing, and formats.
• Present campaign results and learnings on a monthly basis.

Requirements

Must-Have

• 3+ years of email experience.
• Hands-on experience with Customer.io or a similar platform.
• Strong copywriting instincts and attention to brand voice.
• Solid understanding of email analytics, testing, and deliverability.
• Able to work independently, manage projects, and take ownership in a fast-paced, remote environment.

Nice-to-Have

• Background in SaaS, music tech, creator tools, or subscription businesses.
• Basic HTML/CSS for emails.
• Familiarity with attribution tools, UTM tracking, or GA4.

About You

• You're creative, analytical, and customer-obsessed.
• You think in journeys, not just blasts.
• You thrive in an async, collaborative team environment.
• You get excited by music, creators, and helping users unlock their potential.

Details

Time commitment: 40 hours per week

Remote: 100%

Job Tags

Contract work, Remote work,

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