Job Description
Salary: $40,000 - $57,850
Entry-Level MSP Technician - Jumpstart Your IT Career with Our Supportive and Dynamic Team
Are you an aspiring IT professional with a passion for technology and a desire to learn and grow in the fast-paced world of Managed Services? We're seeking an Entry-Level MSP Technician to join our team and help us deliver outstanding IT solutions to our clients. If you're eager to build your skills, work with a diverse range of technologies, and make a real impact in a supportive environment, this position is for you!
Key Responsibilities:
- Provide first-level technical support to clients, addressing their needs efficiently and professionally
- Assist with the monitoring, maintenance, and troubleshooting of clients' networks, systems, and devices
- Document all work performed in our ticketing system, maintaining clear and accurate records
- Collaborate with team members to resolve technical issues and escalate more complex problems to higher-level technicians as needed
- Participate in ongoing training and development to continuously improve your technical skills and stay current with industry trends
- Contribute to the implementation of IT best practices, ensuring our clients receive consistent, high-quality service
- Support the deployment and configuration of hardware and software, following standard procedures and guidelines
- Actively engage with the team, sharing knowledge and contributing to a positive, collaborative work environment
- Help clients understand and utilize technology to improve their operations and achieve their goals
Requirements:
- Associate's degree in Computer Science, Information Technology, or a related field, or equivalent work experience
- Relevant entry-level technical certifications, such as A+, Network+, or MTA, or a willingness to pursue these certifications
- Basic understanding of Windows Server family, Microsoft 365, and current Microsoft Desktop Operating Systems
- Familiarity with networking fundamentals, including hands-on experience with routers, switches, and wireless infrastructure
- Strong problem-solving and troubleshooting skills, with a focus on providing excellent customer service
- Excellent communication and interpersonal skills, with the ability to explain technical concepts in simple terms
- A genuine passion for technology and a commitment to continuous learning and personal growth
- Highly organized, with a keen attention to detail and the ability to manage multiple tasks and priorities
What we'll bring to the table:
- Work-life balance, with flexible work arrangements and remote work options
- Vibrant company culture and a fun, inclusive work environment our values are at the core of everything we do
- Opportunities for professional growth, training, and development, allowing you to reach your full potential
- Employee health is one of our top priorities! We offer comprehensive health benefits medical, dental, and vision
- Generous time off, including 10 vacation days, 11 paid holidays, 5 paid personal/sick days, bereavement, jury duty, and military leave
- 401(k) with a competitive company match, helping you secure your financial future
- Business casual dress code and a modern, collaborative office space
Salary Range: $40,000 - $57,850
...You will work alone as HQ supports you online Japanese-speaker preferred Hourly rate~$18.00/h~Location~ Inside ofSafeway91-1119 Keaunui Dr, Ewa Beach, HI 96706Start Time~ ASAP Work Days~1-2 Times a week + first day or last day of the...
...Effective communication skills for interacting with team members and clients High school diploma or equivalent required; additional technical training or certifications are a plus Experience in utility installations (telecommunications, municipal, oil/gas) beneficial...
...drivers lead to happy customers. That's why we offer flexible scheduling, hourly pay guarantees, and the best driver support in town. Whether... ...or issues so you can focus on driving Hours: Set your own schedule Shifts available 7 days a week, between 11:00 AM...
...Join to apply for the Corporate Security Officer - $20/hr role at Securitas Security Services USA, Inc. 2 days ago Be among the first... ...security presence, and responding to incidents or emergencies. Private Security Officers play a key role in deterring criminal...
...Data Entry Rep - Administrative Assistant - Survey Assistant - Online Data Entry Rep... ...Assistant - Online Remote Operate At Home Position (Part-time/ Full-time) - Enter Into... ...person. No commute needed if you pick to work from home. No minimum hrs. You can do...