Job Description
Exciting opportunity to join our Pediatric team located on the campus of St. Mary's Medical Center! We are seeking a full time Medical Assistant, Monday-Friday. This position is responsible for providing clinical and administrative support to pediatric providers in an office-based clinic setting. Involves frequent patient/parent interaction.
DUTIES AND RESPONSIBILITIES: - Greets patients, in person or on the telephone; answers or refers inquiries.
- Prepares patient's chart for the health care visit 1-2 days before. Including reviewing/recording past medical history, reason for visit/chief complaint, etc.
- Directs and/or accompanies patients to the examining room.
- Arranges/maintains examining room instruments, supplies, and equipment organized and stocked.
- Records patient examination, treatment, and test results.
- Assists health care providers during examinations.
- Performs full clinical intake/triage during patient's visit - including recording vital signs, social history, family history, etc. in EMR.
- Performs basic laboratory tests on the premises as needed.
- Responsible for assisting in processing of all specimens in accordance with established protocols.
- Authorizes drug refills as directed, telephones prescriptions to pharmacies.
- Follows clinic workflow and provides feedback for adjustments to workflow as needed.
- Maintains a safe, secure, and healthy work environment.
- Follows, and enforces standards and procedures; complies with legal regulations.
- Maintains patient care information confidential.
- Adheres to professional standards, policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.
- Enhances health care practice reputation.
- Performs other related duties as assigned by management.
QUALIFICATIONS: - Associate's Degree (AA) or equivalent from a two-year college or technical school, OR six months to one year related experience and/or training, or equivalent combination of education and experience.
- Certificates, licenses and registrations required:
- CMA (AAMA) Certified.
- Current Basic Life Support (BLS) Certification (preferred)
- Computer skills required: Microsoft Outlook, Word, Excel, PowerPoint. Experience with EHR software strongly preferred.
- Other skills required:
- Phlebotomy and basic laboratory skills.
- Excellent interpersonal skills.
- Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner at all times.
- Detail-oriented and highly organized.
- Firm grasp on medical practices, administrative processes, and organizational policies.
- Knowledge of patient care and examination procedures.
- Able to maintain confidentiality at all times.
- Experience working in a pediatric setting strongly preferred
- Bilingual (English/Spanish/creole) preferred
- Knowledge of medical terminology and authorization processes
- Ability to understand and adhere to established policies, procedures, and protocols.
- Commitment to excellence and high standards
- Excellent written and oral communication skills
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
Job Tags
Full time, Work at office, Local area, Monday to Friday,