Job Description

O ur Vision is to be the best choice for healthcare in our community

Job Title:                    Surgery Scheduler

Job Summary: fast paced multi-tasking position.  Scheduling surgeries, managing provider schedules, scheduling athletes, working with athletic trainers at different schools as well as working with the schedules for the Tampa Bay Lightning. 

*Minimum 1 year experience desired* *MUST BE WILLING TO TRAVEL TO MULTIPLE OFFICES*

Essential Functions of the Position:

• Completes the beginning of day processes
• Powers up equipment
• Logs on all work stations in exam room and work area
• Sets up medical supplies and equipment for the day
• Enters charges for services rendered by the medical assistant
• Handles patient calls:
• Returns messages
• Notifies patients of test results and instructions from provider
• Schedules follow up appointments
• Makes follow up calls to check on patients post procedure as indicated by provider or office protocol
• Distributes, reviews, and teaches patient education
• Organizes and maintains sample and supply closets
• Prepares charts
• Acquires all medical records necessary for visit
• Makes sure all ordered tests and studies have been performed and results are present before the date of the scheduled visit
• Coordinates inpatient consults, surgeries, procedures, pre-operative testing, surgical clearance, and post-op visits for provider
• Manages the hospital list of patients, assigns patients to provider
• Ensures all consults are performed
• Adds on procedures and testing for the day as ordered
• Prepares referrals and obtains authorizations for Managed Care patients and documents them in Intergy
• Forwards the authorization to the hospital
• Obtains approval from the PCP for requested authorizations
• Schedules appointments, procedures and surgeries
• Notifies patients of the appointments
• Forwards clinical data and records to the scheduled facility
• Notifies provider and patient of denied requests for authorization
• Coordinates admissions with provider and facilities
• Coordinates equipment and/or surgical venders; i.e.: device reps
• Prepares patient packet for provider at the facility
• Manages and coordinates provider's surgery schedule and ensures all surgery patients on the schedule and ready
• Relieves other staff members and covers their position as needed
• Completes the end of day processes
• Ensures voicemails are retrieved and handled before leaving
• Maintains medical equipment; ensures all equipment is calibrated, cleaned and charged
• Collects red bags as necessary
• Monitors and replaces sharps containers when needed
• Stocks exam rooms
• Cleans and sanitizes exam rooms
• Empties HIPAA container into destruction bin
• Logs off of all workstations including exam rooms

Additional Responsibilities:

• Maintains an organized and clean work area
• Participates in maintenance of clinical supplies
• Performs other incidental and related duties as required and assigned

Physical and Mental Demands:

• Travel to multiple locations
• Normal physical ability; able to sit for long periods
• Normal concentration and normal complexity of decision making
• High level verbal and written communication skills
• Above average ability to manage multiple tasks simultaneously

Occupational Exposure:

• Low risk exposure to bloodborne pathogens and chemical hazards

Job Qualifications:

• High school graduate or GED equivalent
• Strong customer service orientation
• Excellent interpersonal and communication skills
• Good working knowledge of medical terminology
• Strong computer skills
• Ability to work in a fast paced environment and comfortable multi-tasking
• Minimum 1 year experience desired

Orlando Health proudly embraces and honors the individuality of our team members. By sharing different ideas and perspectives and working together as a team, we are better able to relate to, care for and authentically serve our patients and families who make up the collective populations in our community. So, no matter who you are, what you believe or how you express yourself, you are welcome here.

Florida Medical Clinic Orlando Health is a drug-free workplace and maintains a policy in which new hires will be required to submit to pre-employment drug testing. This policy is intended to comply with applicable laws regarding drug testing and any privacy rights

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