Job Description

Job Description

Job Description

Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business that provides services and solutions in the areas of Environmental Services, Information Technology Services, Healthcare Services and Professional and Technical Services to the Department of Defense and other Federal agencies.

HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.

You will receive a comprehensive benefits package that includes:

• Health insurance
• Dental insurance
• Life insurance
• 401K
• ...and much, much more!

Duties and Responsibilities:

• Provide technical solutions and cost estimate for the installation of PACAF A3/6 SIPRNET projects; expansion of existing VoSIP network infrastructure (Call Manager) and secure room requirements for classified network equipment.
• Provide SIPRNET systems support relating to the day-to-day operations of fiber-based and copper-based infrastructure. [Mission Essential]
• Support analysis of network performance (i.e. traffic load, connect time, transmission speeds, packet sizes, and throughput). [Mission Essential]
• Support site surveys, development of network designs, support troubleshooting, configuration control, and testing.
• Train military counterparts in network management and configuration management. The contractor will train military personnel on the tasks performed by the contractor in order to ensure continuity of operations in the event of: a lockout situation where the contractor is prevented from entering the facility or installation; an emergency or contingency; the contractor is away on leave, or the position is open.
• Support preparation and maintenance of local accreditation packages for SIPRNET and VoSIP architecture. [Mission Essential]
• The contractor shall provide Installation, Operation, and Maintenance (IO&M) support to the VoSIP system and end user terminals.
• Assist the Government in maintaining an inventory of all VoSIP end devices (Internet Protocol (IP) Phones, switches, servers etc.)
• Assist the Government in ensuring BARS (Backup and Restore Services) are running on the Call Manager Publisher. This system will automatically backup all databases to a pre-defined location setup during the installation process. Recommend the backup folder be stored on either a network backup server or on CD/DVD.
• Assist in the adds/moves/changes of IP Phones as needed. This would include but not be limited to, adding new devices in Call Manager using the Machine Address Code (MAC) of the end-device (i.e. IP Phones). Assist in validating the software load and proper functionality of the IP Phone once installed on the network.
• Assist in the conduct of end-to-end testing between devices on and off the network.
• Assist in configuring switches based on adds/moves/changes of IP Phones as needed.
• Assist in troubleshooting all Call Manager issues which may surface. Use all available help files and documentation to resolve issues before contacting Cisco for assistance.
• Implement updates and security patches (STIG) to SIPRNET infrastructure as directed by communications squadron.
• Access to a Registered Communications Distribution Designer (RCDD) that shall certify the design and installation of any structure cabling. This includes any As-Planned or As-Built cabling drawings.
• Participate in the Automated Information System (AIS) approved by the Air Force to collect maintenance data. (i.e. Contractors will participate in REMEDY trouble ticket database as directed by the communications squadron.).
• Provide Technical Solutions and Cost Estimates for SIPRNET projects requested by the communications squadron. Use Microsoft Word and send soft copy to the government project manager.
• Provide As-built documentation of the network architecture upon request. Use AutoCAD/MS Visio and send soft copy to the government project manager and communications squadron's plans and programs office (SCX). The Contractor will update the drawing as needed/requested.
• Other duties as assigned by Supervisor.

Qualifications:

• Active secret clearance.
• Minimum six years of network experience that includes network design, architecture, development, and remote and local monitoring and analysis of C4 automated systems.
• Must possess an in-depth knowledge of remote monitoring and configuration of network equipment, TCP/IP addressing, experience with GIG Ethernet, TACLANEs and TACLANE management, CISCO Products (Cisco Catalyst switches, Cisco Identity Services Engine, Cisco Unity Call Manager), and Solarwinds.
• Experience on VoSIP architecture (call managers, technology interface, and VTC).
• Must meet requirements for DoD 8570.1-M, Information Assurance Workforce Improvement Program, 19 Dec 2005, Change 4 11 Oct 2015, Security Plus certification at Information Assurance Technical (IAT) Level II within 6 months of assignment.

HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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