Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.
1. Work closely with product teams to identify research topics.
2. Design studies that address both user behavior and attitudes.
3. Generate insights that both fuel ideation and evaluate designs.
4. Conduct research to accomplish team goals, using a wide variety of qualitative methods and quantitative methods, including 1:1 interviews, focus groups, diary studies, field studies, usability tests, and surveys.
5. Work cross-functionally with key stakeholders across design, product or program management, content design, data science, engineering and marketing.
6. Communicate results and illustrate suggestions in compelling and creative ways.
7. Embed with a product or program team to conduct applied research to understand users' behaviors, motivations and attitudes on using the products or services.
8. Perform regular qualitative research using a variety of methods to influence organizational strategy, product direction, and feature development.
9. Analyze user data through a variety of qualitative and quantitative channels including thematic analysis, persona development, journey mapping, and surveys.
10. Telecommute from anywhere in the US permitted.
11. Master's degree in Computer Science, Computer Engineering, Human-Computer Interaction, Industrial Engineering, Anthropology or related field and two years of work experience in job offered or in a user experience research-related occupation.
12. Requires two years of experience in the following:
1. Handling complex information and adapting to a changing environment
2. Taking product questions and translating them into actionable research plans including logical formulation of research hypotheses
3. Instrument drafting and design involving structure, length, logic, question types, and best practices
4. Managing research operations processes including participant recruitment, vendor coordination, and resource management
5. Collecting and analyzing user insights through diary studies, field studies, surveys, 1:1 interviews, focus groups and usability studies
6. Communicating research results to cross-functional stakeholders with data storytelling, presentation slides, and product and design recommendations
7. Translating and advocating the implementation of research findings and user insights at the team and organizational levels
8. Leveraging research insights to inform organizational strategy, product direction and feature development
Public Compensation: $188,219/year to $221,540/year + bonus + equity + benefits
Industry: Internet
Equal Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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