Job Description

Firearms Sales Associate

The purpose of a Firearms Sales Associate is to provide exceptional customer service and expertise in firearms and related accessories. Your in-depth knowledge of firearms regulations, safety practices, and product features will contribute to a positive shopping experience for our customers.

Responsibilities include:

• Greeting customers with a warm and friendly demeanor
• Engaging customers in meaningful conversations
• Providing expert guidance and unbiased product recommendations
• Ensuring compliance with all firearms laws and regulations
• Completing firearm compliance training
• Assisting customers in selecting appropriate ammunition and accessories
• Maintaining an organized firearms display area
• Processing transactions accurately and efficiently
• Staying updated on firearm trends and industry news
• Listening to customer concerns and addressing issues promptly
• Establishing long-term relationships with customers
• Demonstrating product features and benefits
• Utilizing upselling and cross-selling techniques
• Promoting exclusive offers and store loyalty programs
• Processing special orders and resolving return issues
• Contributing to visual merchandising efforts
• Participating in cross-training for flexibility
• Engaging in learning initiatives
• Providing friendly, proactive, and professional support
• Demonstrating behaviors that exemplify Rural King's Values
• Performing other duties as assigned

Essential Qualities for Success:

• High school diploma or equivalent; additional education or training in firearms safety is a plus.
• Previous experience in firearms sales or a related field is preferred.
• Knowledge of federal, state, and local laws and regulations regarding firearms sales and transfers.
• Strong interpersonal and communication skills.
• Excellent attention to detail and organizational skills.
• Demonstrated ability to prioritize tasks, meet deadlines.
• Proficiency in using computer systems for transaction processing.
• Strong commitment to maintaining a safe and secure shopping environment.
• Demonstrated behaviors must reflect integrity, professionalism, and confidentiality.

Physical Requirements:

• Ability to stand for prolonged periods of time.
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently.
• Effective verbal communication skills.
• Close visual awareness.
• Ability to use a ladder and/or pallet jack.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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